The Social Spectrum Inc.
Terms of Use for SMS Communications
Effective Date: January 1, 2025
By opting into or using our SMS communication services, you agree to comply with the following Terms of Use. Please read these Terms carefully before opting in or using our SMS services.
1. Acceptance of Terms
By subscribing to our SMS services, you agree to receive SMS messages from The Social Spectrum Inc. at the phone number you provided. You agree to these Terms of Use and any additional terms, conditions, and privacy policies referenced herein. If you do not agree to these Terms, you should not opt into or use our SMS services.
2. Services Provided
The Social Spectrum Inc. uses SMS for communication, which may include promotional messages, service updates, customer support, appointment reminders, and other relevant notifications. These communications may be sent via automated systems.
3. Opt-In and Opt-Out
- Opt-In: By providing your mobile phone number and opting into SMS communications, you consent to receive messages from The Social Spectrum Inc.
- Opt-Out: You can stop receiving SMS communications by replying “STOP” to any SMS message from The Social Spectrum Inc.. After opting out, you will no longer receive SMS messages unless you opt-in again.
4. Message Frequency
Message frequency may vary depending on the type of service or communications. You will receive periodic messages related to your interactions with The Social Spectrum Inc., such as order updates, promotions, reminders, or service-related notifications.
5. Fees
Message and data rates may apply depending on your mobile carrier plan. The Social Spectrum Inc. is not responsible for any charges you incur as a result of receiving SMS messages.
6. Prohibited Use
You agree not to:
- Use the SMS service for illegal purposes.
- Engage in any activities that violate applicable laws or regulations.
- Send unsolicited messages or spam.
7. Changes to Terms
The Social Spectrum Inc. reserves the right to modify or update these Terms of Use at any time. Any changes will be posted on our website and are effective immediately upon posting. Your continued use of our SMS services constitutes acceptance of those changes.
8. Limitation of Liability
The Social Spectrum Inc. is not liable for any damages or losses resulting from the use or inability to use SMS communications, including any issues with delivery or message delays.
Privacy Policy for SMS Communications
Effective Date: January 1, 2025
The Social Spectrum Inc. values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our SMS communication services.
1. Information We Collect
When you sign up for SMS communications, we collect the following information:
- Your mobile phone number.
- Opt-in preferences and communication preferences.
- Interaction data such as response rates or engagement with our SMS messages.
2. How We Use Your Information
We use the information collected from SMS communications for the following purposes:
- To send you updates, promotions, reminders, and other communications related to The Social Spectrum Inc’s products or services.
- To respond to your customer service requests or queries.
- To improve our messaging services and communication practices.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. The above categories exclude text messaging originator opt-in data and consent, as this information will not be shared with any third parties.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Third-party service providers who help facilitate SMS communication services.
- Legal authorities if required by law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. The above categories exclude text messaging originator opt-in data and consent, as this information will not be shared with any third parties.
4. Data Retention
We retain your personal data only as long as necessary to provide the services requested or to comply with legal obligations. If you opt out of SMS communications, we will retain your number for a reasonable period to ensure compliance with your request.
5. Your Choices and Control
You have control over your SMS communication preferences:
- Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message from us.
- Access: You may request to review the personal information we hold about you by contacting our support team.
6. Security
We take reasonable steps to protect your personal data and ensure it is stored securely. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our SMS services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe that we have collected information from a child under 13, please contact us immediately.
8. Changes to Privacy Policy
The Social Spectrum Inc. reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through SMS or other communication channels.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or our SMS communication services, please contact us at: Scheduling@thesocialspectrum.com
732.637.4323